“We have to re-gear ourselves, and that’s where measurement comes in. Sensitivity. Our performance can be defined and guided by new frameworks such as the Influence Scorecard, helping us orient our business around influence flows in order to become a social business.
“We’ve reached some incredibly valuable conclusions in recent weeks and months and crystallized them today. Now we just have to execute. We must move our talent, our energy and dedication to execution – to investing in the human, information and organizational assets with the appropriate balance needed to knock this opportunity out of the park.
“The prize is valuable. We will be more open, more relevant, more productive, more profitable, and we will sit squarely in the modern world. Every one will benefit – well except the competition!”
Pleasingly for everyone, our combined insights and efforts garnered a little round of applause.